100% service to help you go to the cloud without worry

Create a complete VIP member service system, provide domestic and international users with a variety of service support and service guarantee
Users enjoy exclusive after-sales service, making cloud deployment easier and more convenient

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0 yuan free filing Provide users with free filing service, 1V1 filing processing mechanism, and obtain the filing number within one working day

I want to file

Record FAQs

How long does it take to file?

How long does it take to file?

After the filing materials are submitted successfully, our company will conduct a preliminary review and report to the local communication administration within 1-2 working days. The length of review depends on the review efficiency of each administration. The official reply of the administration is to review within 20 working days, and the actual review of most regional administrations is about 1-2 weeks. After passing the review, you will be notified by SMS or email; Since the final audit is in the Administration, our access provider has no audit authority, so please wait patiently for the Administration's audit, and there is no other way to speed up the filing.

Will the website be closed during the filing period?

Will the website be closed during the filing period?

① . New registration or new website registration: domain names without registration are not allowed to visit. You need to confirm that your domain name cannot be opened, and then do the filing operation; (The website of the newly registered domain name needs to be closed during the review by the Administration, and the website can be opened only after the registration number is obtained.)

② Access record: the website needs to be opened normally; If your filing administration fails to review, please revise and resubmit as soon as possible according to the reasons stated by the administration.

How to add a whitelist?

How to add a whitelist?

The domain name has been recorded and can be added to the white list for direct use. No need to wait for review. It can be parsed and used upon submission

① Log in to the member center on the official website, and enter the account and password to log in

② Log in to the member center of the official website, click the record management in the left border bar, select the white list, and select to submit the white list on the page

③ Input the correct filed "domain name" and "website filing/license number" to submit. The submitted whitelist can be used directly without waiting for review,

④ If there are many domain names to submit the white list, you can select the "Batch Add White List" button to submit the white list in batch

The added white list will be unified in the added white list, and those returned due to lack of record and other reasons will be unified in the non added white list (you can reapply to join the white list)

Requirements and mailing instructions for screen photos

Requirements and mailing instructions for screen photos

Hello, at present, the filing supports mailing the curtain. Requirements for filing screen photos: stand in the middle of the screen to take photos, and only take the upper part of the body. The background of the whole picture must be the screen, and the screen writing must be clear.

100 times fault compensation Micronet promises that the product cannot be used normally due to the failure of the Micronet, and we will provide 100 times the compensation for the failure time to make you feel comfortable

Compensation type

  • Fault compensation

    Your ECS, VM, and server hosting are completely inaccessible and cannot be used normally due to the micro network platform

  • Non fault non compensable

    The cloud product cannot be accessed and the IP is blocked due to the user's operation or attack, which cannot be compensated

  • Operator's failure is not compensable

    Packet loss and delay caused by the operator's fault, and losses caused by force majeure and accidents are not included in the compensation scope

Refund for 1 day without reason Micronet promises users an unconditional refund within one day of purchasing ECS, and is committed to creating a better server experience environment for you. We promise to refund the money in full within one day without any reason when purchasing the Microelectronics network server

I want a refund

Refund FAQ

Refund conditions for 1 day without reason

Refund conditions for 1 day without reason

① . You can apply for a refund without reason within one day of new purchase;

② Each user is allowed to refund up to one ECS per month, and up to one ECS per month can be refunded cumulatively; Each user's virtual machine can be refunded at most once a month, and at most one can be refunded every month;

③ Failure to sign contracts and apply for invoices;

④ Some event products do not support 1-day refund without reason (see the event rules for details).

Refund process

Refund process

The user center submits a refund application>the system passes the review>the payment is returned to your micro network account, you can directly go to the user center to check.

Can I apply for refund for renewal and upgrade orders?

Can I apply for refund for renewal and upgrade orders?

Hello, the renewal and upgrade orders are sub orders and cannot be refunded; If the main purchase order meets the rule of refund without reason within 1 day, you can apply for refund together;

7X24 hours multi-channel service support The professional after-sales engineer team provides you with 7 * 24 * 365 technical services. If you encounter any problems during your use of the micro network products, you can timely Submit work order or or Call 18861416025 serve you

  • Pre sales services

    The pre-sales consulting team will wholeheartedly provide you with cloud product consulting, solutions and other services

  • Services on sale

    Provide you with a professional team of architects to provide one-on-one architecture guidance throughout the whole process, and ensure that the business can quickly go to the cloud

  • after-sale service

    Professional technical support is available for 7 * 24 hours to fully guarantee the worry free use of your products and the stable operation of your business

VIP many to one service In order to further provide more detailed and professional services, our company will arrange a multi person technical team to provide pre-sales and after-sales services for VIP customers through the establishment of WeChat group/QQ discussion group/telephone and other forms

WeChat discussion group

For VIP customers, in order to further provide more detailed and professional services, our company will provide you with services anytime and anywhere by establishing WeChat or QQ discussion groups. Our company will arrange executives and above to connect with your personnel to complete pre-sales, sales and after-sales services, so as to provide you with high-quality and comfortable services.

  • 100 times fault compensation
  • Refund for 1 day without reason
  • 7x24 service
  • 0 yuan fast filing
  • 1V1 Special Secretary