1、 The mobile phone fails to receive the verification code:

1. The mobile phone is equipped with interception software.
   
2. Network receive delay.
   
3. The mobile phone is turned off, temporarily without signal, overdue or shut down.
   
4. Unable to receive SP SMS on the first day of recharging after the mobile phone is stopped due to arrears.
   
5. The user has set up a blacklist on the operator's side.
   
6. The phone cannot receive SMS messages longer than 70 characters.
   
7. Mobile phones are used or used overseas.
   
8. The phone SMS memory is full.
   
9. Some regions have mobile phone network and operator failures.
   

If you cannot receive the SMS verification code, it is recommended that you first check according to the above conditions, and refer to the following solutions:

1. Remove the SMS blocking of the application, or change a mobile phone.
   
2. Arrearage downtime is generally recovered within 24 hours after payment, basically within 24 hours. It is recommended that you change your mobile phone number or retrieve it the next day.
   
3. Contact the operator to cancel the blacklist.
   
4. If it is signal network delay, try to acquire it again later.
   

II Several cases where the activation link cannot be received by the mailbox:

1. The activation email may be judged as spam by the mailbox. Please open the trash can in the mailbox to check whether you have received the activation email.

2. Please confirm whether the email is in the blacklist in "Settings" of the mailbox and delete it;